We seem to still be having issues with our item catalog with items mysteriously disappearing. We realized last night that our Amethyst Hearts from Uruguay have disappeared. Perhaps someone from engineering can look into it.   My feeling is that when our catalog was "restored" an old version was restored. I know for a fact these were in the system as I was the one to enter them and take individual photos. There was one listing with multiple item variations.   ... View more

Hey Everyone!    U.S. inflation recently hit a three-year high of 4.2% year-over-year. Perhaps it is temporary, perhaps it will stick around for some time.    My local coffee shop raised the price of their 20 oz black ice tea from $4.90 to $5.30. So now I order a 16 oz.    Are you seeing inflationary pressures in your line of business? If so, how do you account for it? How do you respond when a customer mentions the price increases?      ... View more

Over the last few years there has been a shift in malls having "shops" to "experiences."  Escape rooms, VR experiences, arcades (coming back!), obstacle courses, mini golf!    How do you create an experience?  Have you recently added new services to attract interest?    @DinaLRosenberg  @MudFire_Dex  ... View more

Someone just placed a large preorder for items that had a cutoff date of June 1st! I checked the website and it says the cutoff date, but it still lets people checkout! Anyone else encountering this bug? Now I have to refund them and incur fees for a bug!  ... View more

Hi everyone,   Hoping a Community Manager or someone from the engineering side can help flag this for a backend reset.   I'm stuck in a loop trying to add the Facebook and Instagram sales channel to my Square Online store. Every time I try to connect, it tells me I already have a Meta channel added and that I need to remove it before I can continue. I go through the remove process, hit Continue, and it just loops back to the same message — telling me to remove the channel that I just removed. The connection appears to be in a broken/half-attached state that I can't clear from my side.   What I've already tried: - Removing the channel from within Square Online (multiple times) - Fully removing Square from Facebook → Settings → Business Integrations - Revoking permissions in Meta Business Suite - Clearing my browser cache and trying in an incognito window - Checking Meta Commerce Manager for any orphaned catalog tied to the store   None of it breaks the loop. The remove-and-reconnect cycle just repeats. Based on other threads here, it looks like this is a "zombie integration" situation where Square's backend still thinks the connection is active even though it isn't, and it needs to be cleared manually on Square's end. Could someone please escalate this so the stale connection can be reset? Happy to provide my account details or a support reference number via DM.   Thanks! ... View more